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Automation 360 Cloud - Service Status


Component Summary   Component Status History   Upcoming Maintenance   Incident History   CoE Manager Cloud Status 

Automation 360 Cloud : AuthConfig App - US West 2
Automation 360 Cloud : Bot Store – US West
Automation 360 Cloud : Bots for Excel Integration Server - US 1
Automation 360 Cloud : Bots for Excel Frontend Server - US 1
Automation 360 Cloud : Community – Europe 1
Automation 360 Cloud : Community – US West 1
Automation 360 Cloud : Control Room - Australia 1
Automation 360 Cloud : Control Room - Bahrain 1
Automation 360 Cloud : Control Room - Brazil 1
Automation 360 Cloud : Control Room - Canada 1
Automation 360 Cloud : Control Room - Europe 1
Automation 360 Cloud : Control Room - Europe 2
Automation 360 Cloud : Control Room - Japan 1
Automation 360 Cloud : Control Room - Sandbox Singapore 1
Automation 360 Cloud : Control Room - Sandbox Australia 2
Automation 360 Cloud : Control Room - Sandbox Europe 1
Automation 360 Cloud : Control Room - Sandbox US Central 1
Automation 360 Cloud : Control Room - Sandbox US West 1
Automation 360 Cloud : Control Room - Singapore 1
Automation 360 Cloud : Control Room - US Central 1
Automation 360 Cloud : Control Room - US East 1
Automation 360 Cloud : Control Room - US East 2
Automation 360 Cloud : Control Room - US West 1
Automation 360 Cloud : Control Room – India 1
Automation 360 Cloud : Control Room – South Africa 1
Automation 360 Cloud : License Server - US 1
Automation 360 Cloud : Process Discovery – Australia 1
Automation 360 Cloud : Process Discovery – Canada 1
Automation 360 Cloud : Process Discovery – Demo 1
Automation 360 Cloud : Process Discovery – UK 1
Automation 360 Cloud : Process Discovery – US Central 1
Automation 360 Cloud: Process Discovery – Brazil 1
Enterprise Knowledge – US East 3

Automation 360 Cloud : AuthConfig App - US West 2
Automation 360 Cloud : Bot Store – US West
Automation 360 Cloud : Bots for Excel Integration Server - US 1
Automation 360 Cloud : Bots for Excel Frontend Server - US 1
Automation 360 Cloud : Community – Europe 1
Automation 360 Cloud : Community – US West 1
Automation 360 Cloud : Control Room - Australia 1
Automation 360 Cloud : Control Room - Bahrain 1
Automation 360 Cloud : Control Room - Brazil 1
Automation 360 Cloud : Control Room - Canada 1
Automation 360 Cloud : Control Room - Europe 1
Automation 360 Cloud : Control Room - Europe 2
Automation 360 Cloud : Control Room - Japan 1
Automation 360 Cloud : Control Room - Sandbox Singapore 1
Automation 360 Cloud : Control Room - Sandbox Australia 2
Automation 360 Cloud : Control Room - Sandbox Europe 1
Automation 360 Cloud : Control Room - Sandbox US Central 1
Automation 360 Cloud : Control Room - Sandbox US West 1
Automation 360 Cloud : Control Room - Singapore 1
Automation 360 Cloud : Control Room - US Central 1
Automation 360 Cloud : Control Room - US East 1
Automation 360 Cloud : Control Room - US East 2
Automation 360 Cloud : Control Room - US West 1
Automation 360 Cloud : Control Room – India 1
Automation 360 Cloud : Control Room – South Africa 1
Automation 360 Cloud : License Server - US 1
Automation 360 Cloud : Process Discovery – Australia 1
Automation 360 Cloud : Process Discovery – Canada 1
Automation 360 Cloud : Process Discovery – Demo 1
Automation 360 Cloud : Process Discovery – UK 1
Automation 360 Cloud : Process Discovery – US Central 1
Automation 360 Cloud: Process Discovery – Brazil 1
Enterprise Knowledge – US East 3

Critical Update for Automation 360 Cloud - Community Edition (Community – US 1)

Automation 360 Cloud : Community – US West 1

Informational Notice: This is a critical update for A360.36 to the Automation 360 Cloud Community Edition that will not result in interruptions to the service during this period. It includes an optional update to Bot Agent This critical update provides JRE upgrade for a security vulnerability and fixes addressing issues related to Bulk Package Update in specific cases, and in-progress activity page showing older completed items with status UNKNOWN in some cases. The release notes will be updated with details immediately after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/ce-a2019-release-notes.html

Critical Update for Automation 360 Cloud - Sandbox US Central 1

Automation 360 Cloud : Control Room - Sandbox US Central 1

Informational Notice: This is a critical update for A360.36 to the Automation 360 Cloud sandbox that will not result in interruptions to the service during this period. It includes an optional update to Bot Agent This critical update provides JRE upgrade for a security vulnerability and fixes addressing issues related to Bulk Package Update in specific cases, and in-progress activity page showing older completed items with status UNKNOWN in some cases. The release notes will be updated with details immediately after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Critical Update for Automation 360 Cloud - Sandbox US West 1

Automation 360 Cloud : Control Room - Sandbox US West 1

Informational Notice: This is a critical update for A360.36 to the Automation 360 Cloud sandbox that will not result in interruptions to the service during this period. It includes an optional update to Bot Agent This critical update provides JRE upgrade for a security vulnerability and fixes addressing issues related to Bulk Package Update in specific cases, and in-progress activity page showing older completed items with status UNKNOWN in some cases. The release notes will be updated with details immediately after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Critical Update for Automation 360 Cloud - Sandbox Australia 2

Automation 360 Cloud : Control Room - Sandbox Australia 2

Informational Notice: This is a critical update for A360.36 to the Automation 360 Cloud sandbox that will not result in interruptions to the service during this period. It includes an optional update to Bot Agent This critical update provides JRE upgrade for a security vulnerability and fixes addressing issues related to Bulk Package Update in specific cases, and in-progress activity page showing older completed items with status UNKNOWN in some cases. The release notes will be updated with details immediately after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Critical Update for Automation 360 Cloud - Sandbox Singapore 1

Automation 360 Cloud : Control Room - Sandbox Singapore 1

Informational Notice: This is a critical update for A360.36 to the Automation 360 Cloud sandbox that will not result in interruptions to the service during this period. It includes an optional update to Bot Agent This critical update provides JRE upgrade for a security vulnerability and fixes addressing issues related to Bulk Package Update in specific cases, and in-progress activity page showing older completed items with status UNKNOWN in some cases. The release notes will be updated with details immediately after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Critical Update for Automation 360 Cloud - Community Edition (Community – EU 1)

Automation 360 Cloud : Community – Europe 1

Informational Notice: This is a critical update for A360.36 to the Automation 360 Cloud Community Edition that will not result in interruptions to the service during this period. It includes an optional update to Bot Agent This critical update provides JRE upgrade for a security vulnerability and fixes addressing issues related to Bulk Package Update in specific cases, and in-progress activity page showing older completed items with status UNKNOWN in some cases. The release notes will be updated with details immediately after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/ce-a2019-release-notes.html

Critical Update for Automation 360 Cloud - Sandbox EU West 1

Automation 360 Cloud : Control Room - Sandbox Europe 1

Informational Notice: This is a critical update for A360.36 to the Automation 360 Cloud sandbox that will not result in interruptions to the service during this period. It includes an optional update to Bot Agent This critical update provides JRE upgrade for a security vulnerability and fixes addressing issues related to Bulk Package Update in specific cases, and in-progress activity page showing older completed items with status UNKNOWN in some cases. The release notes will be updated with details immediately after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Apr 24, 2025

Critical Update for Automation 360 Cloud - Canada 1

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Automation 360 Cloud : Control Room - Canada 1

Maintenance completed
Informational Notice: This is a critical update for A360.36 to the Automation 360 Cloud that will not result in interruptions to the service during this period. It includes an optional update to Bot Agent. This critical update provides JRE upgrade for a security vulnerability and fixes addressing issues related to Bulk Package Update in specific cases, and in-progress activity page showing older completed items with status UNKNOWN in some cases. The release notes will be updated with details immediately after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Critical Update for Automation 360 Cloud - US West 1

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Automation 360 Cloud : Control Room - US West 1

Maintenance completed
Informational Notice: This is a critical update for A360.36 to the Automation 360 Cloud that will not result in interruptions to the service during this period. It includes an optional update to Bot Agent. This critical update provides JRE upgrade for a security vulnerability and fixes addressing issues related to Bulk Package Update in specific cases, and in-progress activity page showing older completed items with status UNKNOWN in some cases. The release notes will be updated with details immediately after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Critical Update for Automation 360 Cloud - Bahrain 1

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Automation 360 Cloud : Control Room - Bahrain 1

Maintenance completed
Informational Notice: This is a critical update for A360.36 to the Automation 360 Cloud that will not result in interruptions to the service during this period. It includes an optional update to Bot Agent. This critical update provides JRE upgrade for a security vulnerability and fixes addressing issues related to Bulk Package Update in specific cases, and in-progress activity page showing older completed items with status UNKNOWN in some cases. The release notes will be updated with details immediately after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Critical Update for Automation 360 Cloud - South Africa 1

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Automation 360 Cloud : Control Room – South Africa 1

Maintenance completed
Informational Notice: This is a critical update for A360.36 to the Automation 360 Cloud that will not result in interruptions to the service during this period. It includes an optional update to Bot Agent. This critical update provides JRE upgrade for a security vulnerability and fixes addressing issues related to Bulk Package Update in specific cases, and in-progress activity page showing older completed items with status UNKNOWN in some cases. The release notes will be updated with details immediately after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Critical Update for Automation 360 Cloud - Singapore 1

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Automation 360 Cloud : Control Room - Singapore 1

Maintenance completed
Informational Notice: This is a critical update for A360.36 to the Automation 360 Cloud that will not result in interruptions to the service during this period. It includes an optional update to Bot Agent. This critical update provides JRE upgrade for a security vulnerability and fixes addressing issues related to Bulk Package Update in specific cases, and in-progress activity page showing older completed items with status UNKNOWN in some cases. The release notes will be updated with details immediately after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Critical Update for Automation 360 Cloud - Australia 1

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Automation 360 Cloud : Control Room - Australia 1

Maintenance completed
Informational Notice: This is a critical update for A360.36 to the Automation 360 Cloud that will not result in interruptions to the service during this period. It includes an optional update to Bot Agent. This critical update provides JRE upgrade for a security vulnerability and fixes addressing issues related to Bulk Package Update in specific cases, and in-progress activity page showing older completed items with status UNKNOWN in some cases. The release notes will be updated with details immediately after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Apr 23, 2025

Apr 22, 2025

Apr 21, 2025

Planned Update for Automation 360 Cloud - Europe 2

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Automation 360 Cloud : Control Room - Europe 2

Maintenance completed
This is a planned update for A360.36 to the Automation 360 Cloud that will result in interruptions to the service during this period. Bot agent upgrade is not mandatory. To use new features of A360.36 release, bot agent needs to be upgraded. It is recommended to not schedule Bots during this period. The release notes will be published here after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Planned Update for Automation 360 Cloud - Europe 1

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Automation 360 Cloud : Control Room - Europe 1

Maintenance completed
This is a planned update for A360.36 to the Automation 360 Cloud that will result in interruptions to the service during this period. Bot agent upgrade is not mandatory. To use new features of A360.36 release, bot agent needs to be upgraded. It is recommended to not schedule Bots during this period. The release notes will be published here after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Apr 20, 2025

Planned Update for Automation 360 Cloud - Japan 1

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Automation 360 Cloud : Control Room - Japan 1

Maintenance completed
This is a planned update for A360.36 to the Automation 360 Cloud that will result in interruptions to the service during this period. Bot agent upgrade is not mandatory. To use new features of A360.36 release, bot agent needs to be upgraded. It is recommended to not schedule Bots during this period. The release notes will be published here after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Apr 19, 2025

Apr 18, 2025

Apr 17, 2025

Planned Update for Automation 360 Cloud - India 1

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Automation 360 Cloud : Control Room – India 1

Maintenance completed
This is a planned update for A360.36 to the Automation 360 Cloud that will result in interruptions to the service during this period. Bot agent upgrade is not mandatory. To use new features of A360.36 release, bot agent needs to be upgraded. It is recommended to not schedule Bots during this period. The release notes will be published here after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Apr 16, 2025

Planned Update for Automation 360 Cloud - US East 1

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Automation 360 Cloud : Control Room - US East 1

Maintenance completed
This is a planned update for A360.36 to the Automation 360 Cloud that will result in interruptions to the service during this period. Bot agent upgrade is not mandatory. To use new features of A360.36 release, bot agent needs to be upgraded. It is recommended to not schedule Bots during this period. The release notes will be published here after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Planned Update for Automation 360 Cloud - US Central 1

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Automation 360 Cloud : Control Room - US Central 1

Maintenance completed
This is a planned update for A360.36 to the Automation 360 Cloud that will result in interruptions to the service during this period. Bot agent upgrade is not mandatory. To use new features of A360.36 release, bot agent needs to be upgraded. It is recommended to not schedule Bots during this period. The release notes will be published here after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Planned Update for Automation 360 Cloud - US East 2

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Automation 360 Cloud : Control Room - US East 2

Maintenance completed
This is a planned update for A360.36 to the Automation 360 Cloud that will result in interruptions to the service during this period. Bot agent upgrade is not mandatory. To use new features of A360.36 release, bot agent needs to be upgraded. It is recommended to not schedule Bots during this period. The release notes will be published here after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Apr 15, 2025

Planned Update for Automation 360 Cloud - Brazil 1

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Automation 360 Cloud : Control Room - Brazil 1

Maintenance completed
This is a planned update for A360.36 to the Automation 360 Cloud that will result in interruptions to the service during this period. Bot agent upgrade is not mandatory. To use new features of A360.36 release, bot agent needs to be upgraded. It is recommended to not schedule Bots during this period. The release notes will be published here after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Apr 14, 2025

"Automation 360 Cloud : Japan - CR is Down"

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Automation 360 Cloud : Control Room - Japan 1

The Control Rooms in the Japan region faced intermittent outage due to infrastructure failure from AWS that resulting in few customers experiencing issues with control room connectivity. AWS Cloud Provider had hardware failures which has been mitigated and resolved.

Apr 13, 2025

Apr 12, 2025

Planned Update for Automation 360 Cloud - Canada 1

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Automation 360 Cloud : Control Room - Canada 1

Maintenance completed
This is a planned update for A360.36 to the Automation 360 Cloud that will result in interruptions to the service during this period. Bot agent upgrade is not mandatory. To use new features of A360.36 release, bot agent needs to be upgraded. It is recommended to not schedule Bots during this period. The release notes will be published here after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Planned Update for Automation 360 Cloud - US West 1

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Automation 360 Cloud : Control Room - US West 1

Maintenance completed
This is a planned update for A360.36 to the Automation 360 Cloud that will result in interruptions to the service during this period. Bot agent upgrade is not mandatory. To use new features of A360.36 release, bot agent needs to be upgraded. It is recommended to not schedule Bots during this period. The release notes will be published here after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Apr 11, 2025

Apr 10, 2025

Apr 09, 2025

Planned Update for Automation 360 Cloud - Bahrain 1

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Automation 360 Cloud : Control Room - Bahrain 1

Maintenance completed
This is a planned update for A360.36 to the Automation 360 Cloud that will result in interruptions to the service during this period. Bot agent upgrade is not mandatory. To use new features of A360.36 release, bot agent needs to be upgraded. It is recommended to not schedule Bots during this period. The release notes will be published here after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Planned Update for Automation 360 Cloud - South Africa 1

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Automation 360 Cloud : Control Room – South Africa 1

Maintenance completed
This is a planned update for A360.36 to the Automation 360 Cloud that will result in interruptions to the service during this period. Bot agent upgrade is not mandatory. To use new features of A360.36 release, bot agent needs to be upgraded. It is recommended to not schedule Bots during this period. The release notes will be published here after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Apr 08, 2025

Planned Update for Automation 360 Cloud - Singapore 1

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Automation 360 Cloud : Control Room - Singapore 1

Maintenance completed
This is a planned update for A360.36 to the Automation 360 Cloud that will result in interruptions to the service during this period. Bot agent upgrade is not mandatory. To use new features of A360.36 release, bot agent needs to be upgraded. It is recommended to not schedule Bots during this period. The release notes will be published here after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Planned Update for Automation 360 Cloud - Australia 1

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Automation 360 Cloud : Control Room - Australia 1

Maintenance completed
This is a planned update for A360.36 to the Automation 360 Cloud that will result in interruptions to the service during this period. Bot agent upgrade is not mandatory. To use new features of A360.36 release, bot agent needs to be upgraded. It is recommended to not schedule Bots during this period. The release notes will be published here after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

"Automation 360 Cloud : License Server - US 1" - Degraded Performance

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Automation 360 Cloud : License Server - US 1

The Control Rooms in the US region faced intermittent connectivity issues with the global License Server resulting in few customers experiencing issues with License Allocation/Release, License synchronization activities. Cloud Provider hosting Global License Server had network issues which has been mitigated.

Apr 07, 2025

Apr 06, 2025

Apr 05, 2025

Apr 04, 2025

Apr 03, 2025

Apr 02, 2025

Apr 01, 2025

Mar 31, 2025

Mar 30, 2025

Mar 29, 2025

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Mar 26, 2025

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