Automation 360 Cloud - Service Status

Aug 25, 2025

Aug 24, 2025

Planned Infrastructure Update for Automation 360 Cloud - Sandbox Australia 2

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Automation 360 Cloud : Control Room - Sandbox Australia 2

Maintenance completed

This is a planned infrastructure update for the Automation 360 Cloud that will result in minor interruptions to the service during this period. It is recommended to not schedule Bots during this period. This does not require a bot agent update. More details for infrastructure updates are provided here https://apeople.automationanywhere.com/s/article/Automation-360-Cloud-Infrastructure-Updates

Aug 23, 2025

Aug 22, 2025

Aug 21, 2025

Aug 20, 2025

"Enterprise Knowledge – US East 3" is Down

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Enterprise Knowledge – US East 3

All components are Operational

"Enterprise Knowledge – US East 3" is Down

Aug 19, 2025

Informational Notice: Update for Automation 360 Cloud - India 1

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Automation 360 Cloud : Control Room – India 1

Maintenance completed

This is an update for existing A360.37 to the Automation 360 Cloud Enterprise that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Update for Automation 360 Cloud - Japan 1

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Automation 360 Cloud : Control Room - Japan 1

Maintenance completed

This is an update for existing A360.37 to the Automation 360 Cloud Enterprise that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Planned Update for Automation 360 Cloud: License Server – US1

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Automation 360 Cloud : License Server - US 1

Maintenance completed

Informational Notice: No action is required by customers. This is a planned update for the Automation 360 Cloud License server. This update will not result in interruptions to the service or Control Room functionality during this period. Access to the main Automation 360 Cloud Control Room and other services will not be impacted. The release notes will be updated with details immediately after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/rn-license-server-updates.html

Aug 18, 2025

Informational Notice: Update for Automation 360 Cloud - US East 1

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Automation 360 Cloud : Control Room - US East 1

Maintenance completed

This is an update for existing A360.37 to the Automation 360 Cloud Enterprise that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Update for Automation 360 Cloud - US East 2

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Automation 360 Cloud : Control Room - US East 2

Maintenance completed

This is an update for existing A360.37 to the Automation 360 Cloud Enterprise that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Update for Automation 360 Cloud - Europe 2

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Automation 360 Cloud : Control Room - Europe 2

Maintenance completed

This is an update for existing A360.37 to the Automation 360 Cloud Enterprise that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Update for Automation 360 Cloud - Europe 1

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Automation 360 Cloud : Control Room - Europe 1

Maintenance completed

This is an update for existing A360.37 to the Automation 360 Cloud Enterprise that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Aug 17, 2025

Informational Notice: Update for Automation 360 Cloud - Brazil 1

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Automation 360 Cloud : Control Room - Brazil 1

Maintenance completed

This is an update for existing A360.37 to the Automation 360 Cloud Enterprise that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Update for Automation 360 Cloud - US Central 1

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Automation 360 Cloud : Control Room - US Central 1

Maintenance completed

This is an update for existing A360.37 to the Automation 360 Cloud Enterprise that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Aug 16, 2025

Aug 15, 2025

Aug 14, 2025

Informational Notice: Update for Automation 360 Cloud - South Africa 1

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Automation 360 Cloud : Control Room – South Africa 1

Maintenance completed

This is an update for existing A360.37 to the Automation 360 Cloud Enterprise that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Update for Automation 360 Cloud - Bahrain 1

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Automation 360 Cloud : Control Room - Bahrain 1

Maintenance completed

This is an update for existing A360.37 to the Automation 360 Cloud Enterprise that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Update for Automation 360 Cloud - Singapore 1

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Automation 360 Cloud : Control Room - Singapore 1

Maintenance completed

This is an update for existing A360.37 to the Automation 360 Cloud Enterprise that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Update for Automation 360 Cloud - Australia 1

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Automation 360 Cloud : Control Room - Australia 1

Maintenance completed

This is an update for existing A360.37 to the Automation 360 Cloud Enterprise that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Aug 13, 2025

Informational Notice: Update for Automation 360 Cloud - US West 1

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Automation 360 Cloud : Control Room - US West 1

Maintenance completed

This is an update for existing A360.37 to the Automation 360 Cloud Enterprise that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Update for Automation 360 Cloud - Canada 1

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Automation 360 Cloud : Control Room - Canada 1

Maintenance completed

This is an update for existing A360.37 to the Automation 360 Cloud Enterprise that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Update for Automation 360 Cloud - Sandbox EU West 1

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Automation 360 Cloud : Control Room - Sandbox Europe 1

Maintenance completed

This is an update for the existing A360.37 to the Automation 360 Cloud Sandbox that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Update for Automation 360 Cloud - Community Edition (Community – EU 1)

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Automation 360 Cloud : Community – Europe 1

Maintenance completed

This is an update for the existing A360.37 to Automation 360 Community Edition that will not result in interruptions to the service during this period. This critical update includes a fix for an issue where an error was displayed when users moved between browser tabs when using actions in the Recorder package. Bot Agent upgrade is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/ce-a2019-release-notes.html

Informational Notice: Update for Automation 360 Cloud - Sandbox Singapore 1

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Automation 360 Cloud : Control Room - Sandbox Singapore 1

Maintenance completed

This is an update for the existing A360.37 to the Automation 360 Cloud Sandbox that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Update for Automation 360 Cloud - Sandbox Australia 2

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Automation 360 Cloud : Control Room - Sandbox Australia 2

Maintenance completed

This is an update for the existing A360.37 to the Automation 360 Cloud Sandbox that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Aug 12, 2025

Informational Notice: Update for Automation 360 Cloud - Community Edition (Community – US 1)

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Automation 360 Cloud : Community – US West 1

Maintenance completed

This is an update for the existing A360.37 to Automation 360 Community Edition that will not result in interruptions to the service during this period. This critical update includes a fix for an issue where an error was displayed when users moved between browser tabs when using actions in the Recorder package. Bot Agent upgrade is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/ce-a2019-release-notes.html

Informational Notice: Update for Automation 360 Cloud - Sandbox US West 1

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Automation 360 Cloud : Control Room - Sandbox US West 1

Maintenance completed

This is an update for the existing A360.37 to the Automation 360 Cloud Sandbox that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Update for Automation 360 Cloud - Sandbox US Central 1

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Automation 360 Cloud : Control Room - Sandbox US Central 1

Maintenance completed

This is an update for the existing A360.37 to the Automation 360 Cloud Sandbox that will not result in interruptions to the service during this period. This critical update includes fixes for an error where Bot Promote is not working for some API keys, the User group page from continuously refreshing when the Control Room language is not English, allowing changes to be saved in the edit schedule even when a device pool is not added, and also addresses a problem in On-Premises that prevents users from downloading bots or their dependencies when the Refresh Windows option is selected. This includes an optional update to the Bot Agent. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Automation 360 Cloud : Control Room - Sandbox Singapore 1
Automation 360 Cloud : AuthConfig App - US West 2
Automation 360 Cloud : Bot Store – US West
Automation 360 Cloud : Bots for Excel Integration Server - US 1
Automation 360 Cloud : Bots for Excel Frontend Server - US 1
Automation 360 Cloud : Community – Europe 1
Automation 360 Cloud : Community – US West 1
Automation 360 Cloud : Control Room - Australia 1
Automation 360 Cloud : Control Room - Bahrain 1
Automation 360 Cloud : Control Room - Brazil 1
Automation 360 Cloud : Control Room - Canada 1
Automation 360 Cloud : Control Room - Europe 1
Automation 360 Cloud : Control Room - Europe 2
Automation 360 Cloud : Control Room - Japan 1
Automation 360 Cloud : Control Room - Sandbox Australia 2
Automation 360 Cloud : Control Room - Sandbox Europe 1
Automation 360 Cloud : Control Room - Sandbox US Central 1
Automation 360 Cloud : Control Room - Sandbox US West 1
Automation 360 Cloud : Control Room - Singapore 1
Automation 360 Cloud : Control Room - US Central 1
Automation 360 Cloud : Control Room - US East 1
Automation 360 Cloud : Control Room - US East 2
Automation 360 Cloud : Control Room - US West 1
Automation 360 Cloud : Control Room – India 1
Automation 360 Cloud : Control Room – South Africa 1
Automation 360 Cloud : License Server - US 1
Automation 360 Cloud : Process Discovery – Canada 1
Automation 360 Cloud : Process Discovery – Demo 1
Automation 360 Cloud : Process Discovery – UK 1
Automation 360 Cloud : Process Discovery – US Central 1
Automation 360 Cloud: Process Discovery – Brazil 1
Enterprise Knowledge – US East 3

Automation 360 Cloud - Service Status

Component Summary Component Status History Upcoming Maintenance Incident History CoE Manager Cloud Status

Planned Infrastructure Update for Automation 360 Cloud - Sandbox Singapore 1

Planned Update for Automation 360 Cloud: License Server – US1

Aug 25, 2025

Aug 24, 2025

Planned Infrastructure Update for Automation 360 Cloud - Sandbox Australia 2

Aug 23, 2025

Aug 22, 2025

Aug 21, 2025

Aug 20, 2025

"Enterprise Knowledge – US East 3" is Down

Aug 19, 2025

Informational Notice: Update for Automation 360 Cloud - India 1

Informational Notice: Update for Automation 360 Cloud - Japan 1

Planned Update for Automation 360 Cloud: License Server – US1

Aug 18, 2025

Informational Notice: Update for Automation 360 Cloud - US East 1

Informational Notice: Update for Automation 360 Cloud - US East 2

Informational Notice: Update for Automation 360 Cloud - Europe 2

Informational Notice: Update for Automation 360 Cloud - Europe 1

Aug 17, 2025

Informational Notice: Update for Automation 360 Cloud - Brazil 1

Informational Notice: Update for Automation 360 Cloud - US Central 1

Aug 16, 2025

Aug 15, 2025

Aug 14, 2025

Informational Notice: Update for Automation 360 Cloud - South Africa 1

Informational Notice: Update for Automation 360 Cloud - Bahrain 1

Informational Notice: Update for Automation 360 Cloud - Singapore 1

Informational Notice: Update for Automation 360 Cloud - Australia 1

Aug 13, 2025

Informational Notice: Update for Automation 360 Cloud - US West 1

Informational Notice: Update for Automation 360 Cloud - Canada 1

Informational Notice: Update for Automation 360 Cloud - Sandbox EU West 1

Informational Notice: Update for Automation 360 Cloud - Community Edition (Community – EU 1)

Informational Notice: Update for Automation 360 Cloud - Sandbox Singapore 1

Informational Notice: Update for Automation 360 Cloud - Sandbox Australia 2

Aug 12, 2025

Informational Notice: Update for Automation 360 Cloud - Community Edition (Community – US 1)

Informational Notice: Update for Automation 360 Cloud - Sandbox US West 1

Informational Notice: Update for Automation 360 Cloud - Sandbox US Central 1

Aug 11, 2025

Aug 10, 2025

"Automation 360 Cloud : Bot Store – US West" is Down

Aug 09, 2025

Aug 08, 2025

Aug 07, 2025

Aug 06, 2025

Aug 05, 2025

Aug 04, 2025

Aug 03, 2025

Aug 02, 2025

Aug 01, 2025

Jul 31, 2025

Jul 30, 2025

Jul 29, 2025

Jul 28, 2025

Jul 27, 2025