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Automation 360 Cloud - Service Status


Component Summary   Component Status History   Upcoming Maintenance   Incident History   CoE Manager Cloud Status 

Automation 360 Cloud : AuthConfig App - US West 2
Automation 360 Cloud : Bot Store – US West
Automation 360 Cloud : Bots for Excel Integration Server - US 1
Automation 360 Cloud : Bots for Excel Frontend Server - US 1
Automation 360 Cloud : Community – Europe 1
Automation 360 Cloud : Community – US West 1
Automation 360 Cloud : Control Room - Australia 1
Automation 360 Cloud : Control Room - Bahrain 1
Automation 360 Cloud : Control Room - Brazil 1
Automation 360 Cloud : Control Room - Canada 1
Automation 360 Cloud : Control Room - Europe 1
Automation 360 Cloud : Control Room - Europe 2
Automation 360 Cloud : Control Room - Japan 1
Automation 360 Cloud : Control Room - Japan 2
Automation 360 Cloud : Control Room - Sandbox Singapore 1
Automation 360 Cloud : Control Room - Sandbox Australia 2
Automation 360 Cloud : Control Room - Sandbox Europe 1
Automation 360 Cloud : Control Room - Sandbox US Central 1
Automation 360 Cloud : Control Room - Sandbox US West 1
Automation 360 Cloud : Control Room - Singapore 1
Automation 360 Cloud : Control Room - US Central 1
Automation 360 Cloud : Control Room - US East 1
Automation 360 Cloud : Control Room - US East 2
Automation 360 Cloud : Control Room - US West 1
Automation 360 Cloud : Control Room – India 1
Automation 360 Cloud : Control Room – South Africa 1
Automation 360 Cloud : License Server - US 1
Automation 360 Cloud : Process Discovery – Canada 1
Automation 360 Cloud : Process Discovery – Demo 1
Automation 360 Cloud : Process Discovery – UK 1
Automation 360 Cloud : Process Discovery – US Central 1
Automation 360 Cloud: Process Discovery – Brazil 1
Enterprise Knowledge – US East 3
Stage-ee: test

Automation 360 Cloud : AuthConfig App - US West 2
Automation 360 Cloud : Bot Store – US West
Automation 360 Cloud : Bots for Excel Integration Server - US 1
Automation 360 Cloud : Bots for Excel Frontend Server - US 1
Automation 360 Cloud : Community – Europe 1
Automation 360 Cloud : Community – US West 1
Automation 360 Cloud : Control Room - Australia 1
Automation 360 Cloud : Control Room - Bahrain 1
Automation 360 Cloud : Control Room - Brazil 1
Automation 360 Cloud : Control Room - Canada 1
Automation 360 Cloud : Control Room - Europe 1
Automation 360 Cloud : Control Room - Europe 2
Automation 360 Cloud : Control Room - Japan 1
Automation 360 Cloud : Control Room - Japan 2
Automation 360 Cloud : Control Room - Sandbox Singapore 1
Automation 360 Cloud : Control Room - Sandbox Australia 2
Automation 360 Cloud : Control Room - Sandbox Europe 1
Automation 360 Cloud : Control Room - Sandbox US Central 1
Automation 360 Cloud : Control Room - Sandbox US West 1
Automation 360 Cloud : Control Room - Singapore 1
Automation 360 Cloud : Control Room - US Central 1
Automation 360 Cloud : Control Room - US East 1
Automation 360 Cloud : Control Room - US East 2
Automation 360 Cloud : Control Room - US West 1
Automation 360 Cloud : Control Room – India 1
Automation 360 Cloud : Control Room – South Africa 1
Automation 360 Cloud : License Server - US 1
Automation 360 Cloud : Process Discovery – Canada 1
Automation 360 Cloud : Process Discovery – Demo 1
Automation 360 Cloud : Process Discovery – UK 1
Automation 360 Cloud : Process Discovery – US Central 1
Automation 360 Cloud: Process Discovery – Brazil 1
Enterprise Knowledge – US East 3
Stage-ee: test

Informational Notice: Planned update for Automation 360 Cloud- Canada 1

Automation 360 Cloud : Control Room - Canada 1

This is an update for existing A360.39 to the Automation 360 Cloud that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud- US West 1

Automation 360 Cloud : Control Room - US West 1

This is an update for existing A360.39 to the Automation 360 Cloud that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud- Japan 1

Automation 360 Cloud : Control Room - Japan 1

This is an update for existing A360.39 to the Automation 360 Cloud that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud- Europe 1

Automation 360 Cloud : Control Room - Europe 1

This is an update for existing A360.39 to the Automation 360 Cloud that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud- Europe 2

Automation 360 Cloud : Control Room - Europe 2

This is an update for existing A360.39 to the Automation 360 Cloud that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud- Brazil 1

Automation 360 Cloud : Control Room - Brazil 1

This is an update for existing A360.39 to the Automation 360 Cloud that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud- US Central 1

Automation 360 Cloud : Control Room - US Central 1

This is an update for existing A360.39 to the Automation 360 Cloud that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud- India 1

Automation 360 Cloud : Control Room – India 1

This is an update for existing A360.39 to the Automation 360 Cloud that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud- US East 1

Automation 360 Cloud : Control Room - US East 1

This is an update for existing A360.39 to the Automation 360 Cloud that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud- US East 2

Automation 360 Cloud : Control Room - US East 2

This is an update for existing A360.39 to the Automation 360 Cloud that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud- Singapore 1

Automation 360 Cloud : Control Room - Singapore 1

This is an update for existing A360.39 to the Automation 360 Cloud that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud- South Africa 1

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Automation 360 Cloud : Control Room – South Africa 1

Maintenance completed
This is an update for existing A360.39 to the Automation 360 Cloud that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud- Australia 1

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Automation 360 Cloud : Control Room - Australia 1

Maintenance completed
This is an update for existing A360.39 to the Automation 360 Cloud that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud - Sandbox EU West 1

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Automation 360 Cloud : Control Room - Sandbox Europe 1

Maintenance completed
This is an update for existing A360.39 to the Automation 360 Sandbox that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud - Community Edition (Community – EU 1)

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Automation 360 Cloud : Community – Europe 1

Maintenance completed
This is an update for existing A360.39 to the Automation 360 community Edition that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/ce-a2019-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud - Sandbox Singapore 1

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Automation 360 Cloud : Control Room - Sandbox Singapore 1

Maintenance completed
This is an update for existing A360.39 to the Automation 360 Sandbox that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud - Sandbox Australia 2

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Automation 360 Cloud : Control Room - Sandbox Australia 2

Maintenance completed
This is an update for existing A360.39 to the Automation 360 Sandbox that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud - Sandbox US Central 1

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Automation 360 Cloud : Control Room - Sandbox US Central 1

Maintenance completed
This is an update for existing A360.39 to the Automation 360 Sandbox that may result in minor interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud - Community Edition (Community – US 1)

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Automation 360 Cloud : Community – US West 1

Maintenance completed
This is an update for existing A360.39 to the Automation 360 community Edition that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/ce-a2019-release-notes.html

Informational Notice: Planned update for Automation 360 Cloud - Sandbox US West 1

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Automation 360 Cloud : Control Room - Sandbox US West 1

Maintenance completed
This is an update for existing A360.39 to the Automation 360 Sandbox that will not result in interruptions to the service during this period. This update includes fixes for issues where audit logs returned inconsistent results or displayed an error, users could not use date in the DD-MMM-YYYY format in a form, an invalid task ID error was displayed when users opened request tasks, and learning instances check-in and check-out issues while using test mode. Bot Agent update is not mandatory. The release notes will be published after the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/cloud-release-notes.html

Planned Maintenance Notice: Automation 360 Cloud License Server – US1

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Automation 360 Cloud : License Server - US 1

Maintenance completed
Summary: A scheduled update will be performed on the Automation 360 Cloud License Server (US1) during the above window. Impact: No action is required from customers. Minor interruptions to the license server may occur. Some calls from the Control Room to the license server may be temporarily affected. Access to the main Automation 360 Cloud Control Room and other services will remain unaffected. Additional Information: Release notes will be updated with further details immediately following the maintenance window: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/rn-license-server-updates.html

Infrastructure Update for Automation 360 Cloud : Control Room - Europe 2

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Automation 360 Cloud : Control Room - Europe 2

Maintenance completed

No action is required by customers. We will be performing targeted database capacity upgrades on the Automation 360 Europe 2 region to handle any increased usage in near term. Customers may experience a brief interruption during this database upgrade. It's recommended not to schedule Bot runs during this period.

Information Notice – Automation 360 Cloud: Control Room - Bahrain 1

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Automation 360 Cloud : Control Room - Bahrain 1

The maintenance window to switch the Automation 360 Bahrain region to our disaster recovery region in the EU has been successfully completed. All customers previously hosted in the Automation 360 Bahrain region have now been switched over to the disaster recovery region.

All Automation 360 services have been fully restored and are currently operational from the disaster recovery region.

We will continue to monitor the evolving situation in the region and will determine the appropriate timing to revert to the primary Bahrain region once stability has been confirmed.

We are currently observing the evolving situation affecting our A360 Cloud Region in Bahrain. A360 Cloud services in the region remain fully available. In alignment with AWS’s recommendation and to mitigate risk — including potential, data-loss exposure — we plan to proactively initiate a controlled cutover to the Ireland Disaster Recovery (DR) region. We are still validating and preparing our systems for a switch over to our DR region. We will publish a notice for the maintenance window for the migration on our status site soon.

Information Notice – Automation 360 Cloud: Control Room - Bahrain 1

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Automation 360 Cloud : Control Room - Bahrain 1

The maintenance window to switch the Automation 360 Bahrain region to our disaster recovery region in the EU has been successfully completed. All customers previously hosted in the Automation 360 Bahrain region have now been switched over to the disaster recovery region.

All Automation 360 services have been fully restored and are currently operational from the disaster recovery region.

We will continue to monitor the evolving situation in the region and will determine the appropriate timing to revert to the primary Bahrain region once stability has been confirmed.

We are currently observing the evolving situation affecting our A360 Cloud Region in Bahrain. A360 Cloud services in the region remain fully available. In alignment with AWS’s recommendation and to mitigate risk — including potential, data-loss exposure — we plan to proactively initiate a controlled cutover to the Ireland Disaster Recovery (DR) region. We are still validating and preparing our systems for a switch over to our DR region. We will publish a notice for the maintenance window for the migration on our status site soon.

Information Notice – Automation 360 Cloud: Control Room - Bahrain 1

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Automation 360 Cloud : Control Room - Bahrain 1

The maintenance window to switch the Automation 360 Bahrain region to our disaster recovery region in the EU has been successfully completed. All customers previously hosted in the Automation 360 Bahrain region have now been switched over to the disaster recovery region.

All Automation 360 services have been fully restored and are currently operational from the disaster recovery region.

We will continue to monitor the evolving situation in the region and will determine the appropriate timing to revert to the primary Bahrain region once stability has been confirmed.

We are currently observing the evolving situation affecting our A360 Cloud Region in Bahrain. A360 Cloud services in the region remain fully available. In alignment with AWS’s recommendation and to mitigate risk — including potential, data-loss exposure — we plan to proactively initiate a controlled cutover to the Ireland Disaster Recovery (DR) region. We are still validating and preparing our systems for a switch over to our DR region. We will publish a notice for the maintenance window for the migration on our status site soon.

Information Notice – Automation 360 Cloud: Control Room - Bahrain 1

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Automation 360 Cloud : Control Room - Bahrain 1

The maintenance window to switch the Automation 360 Bahrain region to our disaster recovery region in the EU has been successfully completed. All customers previously hosted in the Automation 360 Bahrain region have now been switched over to the disaster recovery region.

All Automation 360 services have been fully restored and are currently operational from the disaster recovery region.

We will continue to monitor the evolving situation in the region and will determine the appropriate timing to revert to the primary Bahrain region once stability has been confirmed.

We are currently observing the evolving situation affecting our A360 Cloud Region in Bahrain. A360 Cloud services in the region remain fully available. In alignment with AWS’s recommendation and to mitigate risk — including potential, data-loss exposure — we plan to proactively initiate a controlled cutover to the Ireland Disaster Recovery (DR) region. We are still validating and preparing our systems for a switch over to our DR region. We will publish a notice for the maintenance window for the migration on our status site soon.

Information Notice – Automation 360 Cloud: Control Room - Bahrain 1

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Automation 360 Cloud : Control Room - Bahrain 1

The planned, downtime window for the migration of the A360 Bahrain Cloud Region to our Disaster Recovery (DR) region in the EU has been cancelled for precautionary system validations still in-progress. A360 Cloud services in the region remain fully available with no downtime expected until we reschedule the migration to the DR region. We anticipate the necessary validations will be completed soon, at which time we will provide an advance, maintenance-window notice for the migration.

The planned migration of the A360 Bahrain Cloud Region to our Disaster Recovery (DR) region in the EU has been delayed for precautionary system validations still in-progress.  A360 Cloud services in the region remain fully available with no downtime expected until we will reschedule this activity.  Once the necessary validations are complete and prior to migration, we will provide an additional,  advance notice.

Earlier today, we experienced an outage affecting A360 Control Rooms in the Bahrain region - https://status.automationanywhere.digital/incident/9JieuXN_D1uiUDwk-EUL1Go_-E9A5aB7vhCYExHOJdixTc8SLB-TzRYP3AjCG19S99STLDo7q8xHaLM1IAC2tw==. The issue was traced to our underlying cloud provider. While all A360 services are currently operating as expected, the cloud provider has not yet declared their incident fully resolved. We are continuing to actively monitor the environment and are working closely with the cloud vendor to ensure ongoing stability.
For the latest information on the cloud provider’s service health, please refer to their status page: https://health.aws.amazon.com/health/status

Information Notice – Automation 360 Cloud: Control Room - Bahrain 1

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Automation 360 Cloud : Control Room - Bahrain 1

The planned, downtime window for the migration of the A360 Bahrain Cloud Region to our Disaster Recovery (DR) region in the EU has been cancelled for precautionary system validations still in-progress. A360 Cloud services in the region remain fully available with no downtime expected until we reschedule the migration to the DR region. We anticipate the necessary validations will be completed soon, at which time we will provide an advance, maintenance-window notice for the migration.

The planned migration of the A360 Bahrain Cloud Region to our Disaster Recovery (DR) region in the EU has been delayed for precautionary system validations still in-progress.  A360 Cloud services in the region remain fully available with no downtime expected until we will reschedule this activity.  Once the necessary validations are complete and prior to migration, we will provide an additional,  advance notice.

Earlier today, we experienced an outage affecting A360 Control Rooms in the Bahrain region - https://status.automationanywhere.digital/incident/9JieuXN_D1uiUDwk-EUL1Go_-E9A5aB7vhCYExHOJdixTc8SLB-TzRYP3AjCG19S99STLDo7q8xHaLM1IAC2tw==. The issue was traced to our underlying cloud provider. While all A360 services are currently operating as expected, the cloud provider has not yet declared their incident fully resolved. We are continuing to actively monitor the environment and are working closely with the cloud vendor to ensure ongoing stability.
For the latest information on the cloud provider’s service health, please refer to their status page: https://health.aws.amazon.com/health/status

Information Notice – Automation 360 Cloud: Control Room - Bahrain 1

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Automation 360 Cloud : Control Room - Bahrain 1

The planned, downtime window for the migration of the A360 Bahrain Cloud Region to our Disaster Recovery (DR) region in the EU has been cancelled for precautionary system validations still in-progress. A360 Cloud services in the region remain fully available with no downtime expected until we reschedule the migration to the DR region. We anticipate the necessary validations will be completed soon, at which time we will provide an advance, maintenance-window notice for the migration.

The planned migration of the A360 Bahrain Cloud Region to our Disaster Recovery (DR) region in the EU has been delayed for precautionary system validations still in-progress.  A360 Cloud services in the region remain fully available with no downtime expected until we will reschedule this activity.  Once the necessary validations are complete and prior to migration, we will provide an additional,  advance notice.

Earlier today, we experienced an outage affecting A360 Control Rooms in the Bahrain region - https://status.automationanywhere.digital/incident/9JieuXN_D1uiUDwk-EUL1Go_-E9A5aB7vhCYExHOJdixTc8SLB-TzRYP3AjCG19S99STLDo7q8xHaLM1IAC2tw==. The issue was traced to our underlying cloud provider. While all A360 services are currently operating as expected, the cloud provider has not yet declared their incident fully resolved. We are continuing to actively monitor the environment and are working closely with the cloud vendor to ensure ongoing stability.
For the latest information on the cloud provider’s service health, please refer to their status page: https://health.aws.amazon.com/health/status

Information Notice – Automation 360 Cloud: Control Room - Bahrain 1

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Automation 360 Cloud : Control Room - Bahrain 1

The planned, downtime window for the migration of the A360 Bahrain Cloud Region to our Disaster Recovery (DR) region in the EU has been cancelled for precautionary system validations still in-progress. A360 Cloud services in the region remain fully available with no downtime expected until we reschedule the migration to the DR region. We anticipate the necessary validations will be completed soon, at which time we will provide an advance, maintenance-window notice for the migration.

The planned migration of the A360 Bahrain Cloud Region to our Disaster Recovery (DR) region in the EU has been delayed for precautionary system validations still in-progress.  A360 Cloud services in the region remain fully available with no downtime expected until we will reschedule this activity.  Once the necessary validations are complete and prior to migration, we will provide an additional,  advance notice.

Earlier today, we experienced an outage affecting A360 Control Rooms in the Bahrain region - https://status.automationanywhere.digital/incident/9JieuXN_D1uiUDwk-EUL1Go_-E9A5aB7vhCYExHOJdixTc8SLB-TzRYP3AjCG19S99STLDo7q8xHaLM1IAC2tw==. The issue was traced to our underlying cloud provider. While all A360 services are currently operating as expected, the cloud provider has not yet declared their incident fully resolved. We are continuing to actively monitor the environment and are working closely with the cloud vendor to ensure ongoing stability.
For the latest information on the cloud provider’s service health, please refer to their status page: https://health.aws.amazon.com/health/status

Information Notice – Automation 360 Cloud: Control Room - Bahrain 1

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Automation 360 Cloud : Control Room - Bahrain 1

The planned, downtime window for the migration of the A360 Bahrain Cloud Region to our Disaster Recovery (DR) region in the EU has been cancelled for precautionary system validations still in-progress. A360 Cloud services in the region remain fully available with no downtime expected until we reschedule the migration to the DR region. We anticipate the necessary validations will be completed soon, at which time we will provide an advance, maintenance-window notice for the migration.

The planned migration of the A360 Bahrain Cloud Region to our Disaster Recovery (DR) region in the EU has been delayed for precautionary system validations still in-progress.  A360 Cloud services in the region remain fully available with no downtime expected until we will reschedule this activity.  Once the necessary validations are complete and prior to migration, we will provide an additional,  advance notice.

Earlier today, we experienced an outage affecting A360 Control Rooms in the Bahrain region - https://status.automationanywhere.digital/incident/9JieuXN_D1uiUDwk-EUL1Go_-E9A5aB7vhCYExHOJdixTc8SLB-TzRYP3AjCG19S99STLDo7q8xHaLM1IAC2tw==. The issue was traced to our underlying cloud provider. While all A360 services are currently operating as expected, the cloud provider has not yet declared their incident fully resolved. We are continuing to actively monitor the environment and are working closely with the cloud vendor to ensure ongoing stability.
For the latest information on the cloud provider’s service health, please refer to their status page: https://health.aws.amazon.com/health/status

"Automation 360 Cloud : Control Room - Bahrain 1" - Outage

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Automation 360 Cloud : Control Room - Bahrain 1

Earlier today, we experienced an outage impacting A360 Control Rooms. The issue was traced to our underlying cloud provider is resolved now.

We are continuing to closely monitor the environment to ensure stability.

We are seeing strong signs of recovery, and most A360 Control Rooms are now back online. The vast majority of customers are able to access the A360 application and use its features as expected. Our teams continue to actively monitor overall service health and performance.
We will share the next update within the next 60 minutes. Thank you for your continued patience.

Our A360 Cloud application is currently impacted due to a service outage from the cloud vendor.  We are actively working with the vendor to mitigate the situation and will share further updates as they become available.

For further details, please refer to: https://health.aws.amazon.com/health/status

Document Automation service

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Automation 360 Cloud : Control Room - Europe 2

Earlier today, we experienced an outage impacting the Document Automation service, which affected functionality for some A360 Control Rooms. The issue was traced to our underlying cloud provider. We worked closely with their team, and they have now resolved the problem.

All A360 services are currently operating normally.

We continue to experience an outage affecting the Document Automation service in Europe 2 which is impacting functionality for approximately 25 A360 Control Rooms. The issue remains linked to our underlying cloud provider. The provider is actively working on the issue, and we are closely engaged with them as they progress toward resolution. 

 

We will share the next update within 30 minutes, or sooner if significant new information becomes available. Thank you for your continued patience.

We are currently experiencing an outage affecting the Document Automation service, impacting functionality for some A360 Control Rooms. The issue has been traced to the underlying cloud provider, and we are actively working with them to restore service.

We will provide the next update within 30 minutes, or sooner if significant new information becomes available. Thank you for your patience.

We are currently experiencing an outage impacting the Document Automation service, which may affect functionality for some A360 Control Rooms. Our engineering team is actively investigating and working to restore normal service as quickly as possible.

We will share the next update within 30 minutes, or sooner if significant progress is made. Thank you for your patience while we work on a fix.

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